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Help centre

Quick answers for buying, connecting, and vouchers.

Buy & connect

  1. Choose a plan, enter your email, and pay
  2. Copy the voucher from the success page (or look it up)
  3. Join the hotspot Wi‑Fi and enter the code on the login page

If the login page doesn’t open, try visiting google.com or http://neverssl.com

FAQ

I paid but didn’t get a voucher

Wait 1–2 minutes, then use My Order with your email and payment reference. Still missing? Contact support.

My voucher code is not working

Check for typos (0 vs O). Confirm it hasn’t already been used. If the plan expired, buy a new one.

How do I check remaining data?

Use Balance with your checkout email.

What payment methods work?

Card, bank transfer, and USSD through Flutterwave. On the payment page, choose USSD and dial the bank code shown — useful when your phone has little or no data left.

I have no data — how do I buy?

Message our WhatsApp bot or Telegram bot (works on low data). Pick a plan, open the payment link, then choose USSD and dial the code on your phone. After payment, reply STATUS in the chat to get your voucher.

Refunds?

See the Refund Policy. Paid with no voucher? Contact support with your email and reference.

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