Refund policy
Last updated: July 2026
This policy explains when refunds or voucher re-issues may apply for prepaid Wi‑Fi hotspot products sold on 247fastdata.com.
1. Digital products
All products are digital voucher codes. Once a voucher has been successfully delivered and is usable, it is generally non-refundable.
2. Cases we will assist
- Payment successful, voucher not delivered: Contact support with your email and payment reference. After verification, we will deliver the voucher or process a refund.
- Duplicate successful payment: We will investigate and may refund the duplicate charge or issue an additional voucher.
- Confirmed system fault: If our platform fails after taking payment, we will correct the order or refund.
3. Cases that usually do not qualify
- Wrong plan selected after successful delivery
- Voucher already activated or partially used
- Network speed or coverage variations after a valid voucher was delivered
- Shared or publicly posted voucher codes redeemed by others
4. How to request a review
- Open a support ticket or message admin
- Include your checkout email, order number or payment reference, and a short description
- Allow time for verification against our payment records
Approved refunds are returned through the original payment channel where possible, subject to the payment provider’s processing times.
5. Chargebacks
If you received a working voucher and then file an unfair chargeback, we may dispute the claim and restrict future purchases. Please contact us first so genuine issues can be resolved.